Steer - Reputation & Surveys

Request, monitor and manage your shop's online reviews and surveys.

• How to view your shop's reviews
• How to Set Up Review Integrations in Steer (Google, Facebook, & Yelp)
• How to Create and Use Steer Surveys without Review Buttons - {survey.url}
• Review Reporting: Understanding how Steer Associates Reviews with a Customer Profile
• Reputation Reporting: Understanding Steer's Review Request Attribution
• How to enable Reply to Reviews
• How to Customize the Review Request Email Template and Text Survey Token
• Notice Fewer Google Reviews? Here's the Latest Update - February 2025
• How to Utilize Net Promoter Score (NPS) Downloadable Reports in Steer.