--- title: Notice Fewer Google Reviews? Here's the Latest Update - February 2025 description: In early February 2025, businesses across various industries, including automotive repair shops, noticed that the review count on their Google Business Profile appeared lower than expected. Google is --- [Skip to content](https://help.steercrm.com/knowledge/google-business-profile-review-count-inaccurate-google-bug-feb-2025#main-content) English Show submenu for translations [![Steer\_AutoOps\_Brand\_Marks-all-white](https://help.steercrm.com/hs-fs/hubfs/Steer_AutoOps_Brand_Marks-all-white.png?width=100&height=34&name=Steer_AutoOps_Brand_Marks-all-white.png)](https://help.steercrm.com/knowledge?hsLang=en) - Events & Webinars Show submenu for Events & Webinars - [2026 July Town Hall](https://steer.io/events/july-town-hall-2026) - [All Recorded Events](https://steer.io/events) - Campaign Templates Show submenu for Campaign Templates - [Email Templates](https://steer.io/email-templates) - [Post Card Templates](https://steer.io/direct-mail-postcards) - [Letter Templates](https://steer.io/direct-mail-letters) - Video Tutorials Show submenu for Video Tutorials - AutoOps Tutorials - Steer Tutorials - Steer Phones Tutorials - Login Show submenu for Login - [AutoOps Dashboard](https://dashboard.autoops.com) - [Steer Dashboard](https://app.steercrm.com) - [Steer Phones Dashboard](https://phones.steerphones.com) Open main navigation Close main navigation - Events & Webinars Show submenu for Events & Webinars - [2026 July Town Hall](https://steer.io/events/july-town-hall-2026) - [All Recorded Events](https://steer.io/events) - Campaign Templates Show submenu for Campaign Templates - [Email Templates](https://steer.io/email-templates) - [Post Card Templates](https://steer.io/direct-mail-postcards) - [Letter Templates](https://steer.io/direct-mail-letters) - Video Tutorials Show submenu for Video Tutorials - AutoOps Tutorials - Steer Tutorials - Steer Phones Tutorials - Login Show submenu for Login - [AutoOps Dashboard](https://dashboard.autoops.com) - [Steer Dashboard](https://app.steercrm.com) - [Steer Phones Dashboard](https://phones.steerphones.com) - English Show submenu for translations - [Support](mailto:help@steer.io) [Support](mailto:help@steer.io) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.steercrm.com/knowledge?hsLang=en) 2. [Steer Reviews & Surveys](https://help.steercrm.com/knowledge/steer-reviews-surveys?hsLang=en) 3. [Reputation Management](https://help.steercrm.com/knowledge/steer-reviews-surveys?hsLang=en#reputation-management) February 10, 2025 # Notice Fewer Google Reviews? Here's the Latest Update - February 2025 In early February 2025, businesses across various industries, including automotive repair shops, noticed that the review count on their Google Business Profile appeared lower than expected. Google is aware of this issue and is actively working on a fix. Based on reports, the reviews themselves are still present, but the displayed count may be inaccurate. You can verify this by checking your actual reviews and comparing them to the count shown on your profile. If you have a review count discrepancy of more than 10 reviews, we recommend keeping an eye on updates from Google via their social media channels or communities that track these issues. If Google announces that the issue has been resolved but your reviews are still missing, please go to **[this forum](https://support.google.com/business/thread/323681417?hl=en&msgid=323699960)** and provide the following details: - **Profile ID** - **A link to your business listing** - **The approximate number of missing reviews**   At Steer, we are keeping a close eye on the updates regarding this Google bug, and it's pending resolve.  For all Google related help, please see the [Google Business Profile Community](https://support.google.com/business/community?hl=en&sjid=18179815171577571693-NC) or the [Google Help Center](https://support.google.com/business/?hl=en&sjid=18179815171577571693-NC#topic=4596754).         #### **Managing your Google reviews is made easy with Steer's Reputation Tools** Increase new reviews by utilizing Steer's Review Request Feature - [Here's How.](https://help.steercrm.com/knowledge/how-to-customize-review-request-email-and-review-survey?hsLang=en) Easily respond to Google reviews directly from Steer; responding to every review, positive or negative, is a great way to establish your shop's online presence - 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