--- title: Pit Crew Loyalty x Steer & AutoOps - How to Maximize the Integration description: Enhance your customer engagement and boost retention by integrating Pit Crew Loyalty’s powerful Rewards Program directly into your Steer account. --- [Skip to content](https://help.steercrm.com/knowledge/how-to-enable-pitcrew-rewards-integration-in-steer#main-content) English Show submenu for translations [![Steer_AutoOps_Brand_Marks-all-white](https://help.steercrm.com/hs-fs/hubfs/Steer_AutoOps_Brand_Marks-all-white.png?width=100&height=34&name=Steer_AutoOps_Brand_Marks-all-white.png)](https://help.steercrm.com/knowledge?hsLang=en) - Events & Webinars Show submenu for Events & Webinars - [2026 July Town Hall](https://steer.io/events/july-town-hall-2026) - [All Recorded Events](https://steer.io/events) - Campaign Templates Show submenu for Campaign Templates - [Email Templates](https://steer.io/email-templates) - [Post Card Templates](https://steer.io/direct-mail-postcards) - [Letter Templates](https://steer.io/direct-mail-letters) - Video Tutorials Show submenu for Video Tutorials - AutoOps Tutorials - Steer Tutorials - Steer Phones Tutorials - Login Show submenu for Login - [AutoOps Dashboard](https://dashboard.autoops.com) - [Steer Dashboard](https://app.steercrm.com) - [Steer Phones Dashboard](https://phones.steerphones.com) Open main navigation Close main navigation - Events & Webinars Show submenu for Events & Webinars - [2026 July Town Hall](https://steer.io/events/july-town-hall-2026) - [All Recorded Events](https://steer.io/events) - Campaign Templates Show submenu for Campaign Templates - [Email Templates](https://steer.io/email-templates) - [Post Card Templates](https://steer.io/direct-mail-postcards) - [Letter Templates](https://steer.io/direct-mail-letters) - Video Tutorials Show submenu for Video Tutorials - AutoOps Tutorials - Steer Tutorials - Steer Phones Tutorials - Login Show submenu for Login - [AutoOps Dashboard](https://dashboard.autoops.com) - [Steer Dashboard](https://app.steercrm.com) - [Steer Phones Dashboard](https://phones.steerphones.com) - English Show submenu for translations - [Support](mailto:help@steer.io) [Support](mailto:help@steer.io) How can we help you? - There are no suggestions because the search field is empty. 1. 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[Integrations](https://help.steercrm.com/knowledge/admin-settings?hsLang=en#integrations) February 17, 2026 # Pit Crew Loyalty x Steer & AutoOps - How to Maximize the Integration Enhance your customer engagement and boost retention by integrating Pit Crew Loyalty’s powerful Rewards Program directly into your Steer and AutoOps pages. **Jump To:** [How to Integrate Pit Crew Loyalty into Steer](https://help.steercrm.com/knowledge/how-to-enable-pitcrew-rewards-integration-in-steer#integrate-pitcrew-to-steer) [How to View & Send Reward Balances](https://help.steercrm.com/knowledge/how-to-enable-pitcrew-rewards-integration-in-steer#view-rewards-balances) [How to Integrate Pit Crew Loyalty into AutoOps (Video)](https://help.steercrm.com/knowledge/how-to-enable-pitcrew-rewards-integration-in-steer#how-to-pc-autoops) ### How to Integrate Pit Crew Loyalty into Steer Easily integrate your existing Pit Crew Loyalty account into Steer. Navigate to Steer.  1. Go to **Settings**. 2. Click **"Integrations."** 3. Click **"Rewards."** 4. Click **"Connect to Steer."** ![Connect Pit Crew to Steer](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Connect%20Pit%20Crew%20to%20Steer.png?width=670&height=308&name=Connect%20Pit%20Crew%20to%20Steer.png) If you are an **existing** Pit Crew Loyalty customer, Steer will work on the backend to connect your account. Remain on this page until you see the **"Connected"** status appear. Once connected, you are now able to view and utilize rewards balances throughout Steer communications. Keep reading to learn where all rewards balances are shown and how to include them in your messaging.  ![Rewards Connected Page](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Rewards%20Connected%20Page.png?width=670&height=358&name=Rewards%20Connected%20Page.png) If you are not an existing Pit Crew Loyalty customer, you will need to follow the on screen instructions to connect with Pit Crew Loyalty to sign up. After signing up, you can easily integrate your accounts, re-visit the steps above after signing up. Pit Crew Loyalty is a paid service.  ![Join PitCrew Screen](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Join%20PitCrew%20Screen.png?width=455&height=117&name=Join%20PitCrew%20Screen.png) Reach out to support if you experience issues connecting Pit Crew Loyalty to Steer. ### How to View and Send Reward Balances Pit Crew Loyalty Reward Balances are available for viewing in various features throughout the Steer platform.  #### **Utilizing Rewards Balances in Campaigns and Appointment Messaging** Include Loyalty Rewards Balances in appointment reminders and other campaigns with Steer to reduce no-shows and encourage Reward Dollar usage. When building a campaign you are able to display a customer's rewards balance by inserting the Rewards Balance Token into the campaign or appointment reminder: **{rewardBalance.txt} .** You are also able to include the customer's Reward Card number in campaigns, by utilizing the corresponding token: **{rewardCardNumber.txt}** . ![Rewards Token in Text](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Rewards%20Token%20in%20Text.png?width=394&height=181&name=Rewards%20Token%20in%20Text.png)     ![Rewards Balance Text Example](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Rewards%20Balance%20Text%20Example.png?width=253&height=186&name=Rewards%20Balance%20Text%20Example.png) To read how to create campaigns in Steer, [Click Here](https://help.steercrm.com/knowledge/campaigns-settings?hsLang=en).  #### **High-Level Integration Allows for Filtering by Rewards Balance** Deep Data integration enables filtering customers by rewards balance, and using that data for marketing and campaign purposes.  When building customer groups for campaigns in Steer, you can now filter by Rewards Balance. Utilize this data to target your campaigns to thank those with higher rates of loyalty, or to drive those with low rates of loyalty back to the shop.  ![Rewards Advanced Filters](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Rewards%20Advanced%20Filters.png?width=287&height=527&name=Rewards%20Advanced%20Filters.png) To read how to create customers lists in depth, [Click Here](https://help.steercrm.com/knowledge/campaigns-settings?hsLang=en).  #### **View Customer Balances throughout Steer Features** Display Loyalty Reward Balances within the customer's Vehicle Profile Page, the AutoOps Scheduling Tool, and Steer’s Internal Customer Profile. **Internal Customer Profile** Internal Steer users are also able to see the customer's rewards balance when viewing their Customer Profile. ![Internal Customer Profile Rewards](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Internal%20Customer%20Profile%20Rewards.png?width=522&height=343&name=Internal%20Customer%20Profile%20Rewards.png) **Vehicle Profile Page** Customer's will see their rewards balance when viewing their Vehicle Profile Page; this link can be sent in Steer's Maintenance Reminders and Deferred Services. Customers are also able to click to the Rewards Portal directly from the profile screen.  ![Vehicle Profile Rewards](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Vehicle%20Profile%20Rewards.png?width=637&height=237&name=Vehicle%20Profile%20Rewards.png) ### How to Integrate Pit Crew Loyalty into AutoOps Be sure that you have also integrated Pit Crew Loyalty with AutoOps; doing so allows your customers to view their rewards balance during the scheduling process! Head to the AutoOps ***Dashboard > General > Partner Apps*** to check your Pit Crew Loyalty Integration.    ![Rewards 2-1](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Rewards%202-1.png?width=344&height=220&name=Rewards%202-1.png)   **Please reach out to Customer Support if you have any questions.** - [Booking](https://help.steercrm.com/knowledge/booking?hsLang=en#main-content) - [Steer x AutoOps](https://help.steercrm.com/knowledge/booking?hsLang=en#steer-x-autoops) - [Lead Management & Marketing Tracking](https://help.steercrm.com/knowledge/booking?hsLang=en#lead-management-marketing-tracking) - [Availability & Capacity Management](https://help.steercrm.com/knowledge/booking?hsLang=en#availability-capacity-management) - [Issue Tree Management](https://help.steercrm.com/knowledge/booking?hsLang=en#issue-tree-management) - [Steer Scheduling Tool (Retiring Soon)](https://help.steercrm.com/knowledge/booking?hsLang=en#steer-scheduling-tool-retiring-soon) - [AutoOps Websites](https://help.steercrm.com/knowledge/autoops-websites?hsLang=en#main-content) - 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