New ways to collect customer, vehicle, appointment information, and more during the scheduling process.
New Fields to Collect Customer Information
Gather essential information from your customers to ensure seamless shop operations. The AutoOps Scheduling Tool now features new fields that enable you to collect Vehicle Identification Numbers (VIN) or create a custom field to gather any specific information you may need.
Custom Fields
Inspiration: Custom fields can be used to collect birthdays, allow coupon input, vehicle colors, part brand preferences, and more.
Custom fields can be added throughout the Scheduling Tool experience, including:
- In the issue tree, related to a specific service
- As a stand-alone dedicated field
- In the step to collect customer information
- In the step to collect vehicle information
Custom fields can be required (or not) and optionally can push to your Shop Management System. To learn how more to create a Custom Fields, Click Here.
Optional VIN Collection
You now have the option to optionally prompt customers to input their VIN while booking their appointment.
We're here to help
If you have any questions or run into issues, you can reach out via:
- Email: Click here
- Chat: Click on the help button the lower right of your dashboard.