--- title: How to view all appointments and manage scheduler appointment requests description: How to view all appointments and manage scheduler appointment requests --- [Skip to content](https://help.steercrm.com/knowledge/appointments-calendar#main-content) English Show submenu for translations [![Steer\_AutoOps\_Brand\_Marks-all-white](https://help.steercrm.com/hs-fs/hubfs/Steer_AutoOps_Brand_Marks-all-white.png?width=100&height=34&name=Steer_AutoOps_Brand_Marks-all-white.png)](https://help.steercrm.com/knowledge?hsLang=en) - Events & Webinars Show submenu for Events & Webinars - [2026 July Town Hall](https://steer.io/events/july-town-hall-2026) - [All Recorded Events](https://steer.io/events) - Campaign Templates Show submenu for Campaign Templates - [Email Templates](https://steer.io/email-templates) - [Post Card Templates](https://steer.io/direct-mail-postcards) - [Letter Templates](https://steer.io/direct-mail-letters) - Video Tutorials Show submenu for Video Tutorials - AutoOps Tutorials - Steer Tutorials - Steer Phones Tutorials - Login Show submenu for Login - [AutoOps Dashboard](https://dashboard.autoops.com) - [Steer Dashboard](https://app.steercrm.com) - [Steer Phones Dashboard](https://phones.steerphones.com) Open main navigation Close main navigation - Events & Webinars Show submenu for Events & Webinars - [2026 July Town Hall](https://steer.io/events/july-town-hall-2026) - [All Recorded Events](https://steer.io/events) - Campaign Templates Show submenu for Campaign Templates - [Email Templates](https://steer.io/email-templates) - [Post Card Templates](https://steer.io/direct-mail-postcards) - [Letter Templates](https://steer.io/direct-mail-letters) - Video Tutorials Show submenu for Video Tutorials - AutoOps Tutorials - Steer Tutorials - Steer Phones Tutorials - Login Show submenu for Login - [AutoOps Dashboard](https://dashboard.autoops.com) - [Steer Dashboard](https://app.steercrm.com) - [Steer Phones Dashboard](https://phones.steerphones.com) - English Show submenu for translations - [Support](mailto:help@steer.io) [Support](mailto:help@steer.io) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.steercrm.com/knowledge?hsLang=en) 2. [Booking](https://help.steercrm.com/knowledge/booking?hsLang=en) 3. [Steer Scheduling Tool (Retiring Soon)](https://help.steercrm.com/knowledge/booking?hsLang=en#steer-scheduling-tool-retiring-soon) March 19, 2024 # How to view all appointments and manage scheduler appointment requests ## View all appointments and manage Scheduler appointment requests ### Appointments \> Scheduler Scheduler is the first option under **Appointments**.  View all your appointments. For appointment Requests from the Steer CRM scheduler you can: - Accept the Appointment (green check) - Decline the Appointment  (red X) - Click to text or email the customer (green chat bubble) - Click to change the status of an appointment (blue arrows) - You cannot propose new times from this view. Instead, please message the customer directly to propose a new time. Then, you can then either edit the original appointment or create a new appointment. *![](https://help.steercrm.com/hubfs/Screen%20Shot%202023-03-08%20at%2010-50-48%20PM-png-1.png)* *.* **Appointment Status:**  - Request Made - *appointments will not sync to your shop management calendar unless you accept the appointment time* - Booked - Finished - Missed - Declined: view the types of cars and amount of request being declined **Filter available by:**  - Appointment date - Created date - Waiting vs Drop-Off - Source **Appointment Source:** - Shop management system - Campaigns - Schedule Widget - Manual ### **Calendar** Calendar is the second option under **Appointments.**  - The calendar remains continuously sync'd with your Shop Management System - You can toggle between a month, week or day view - You can click any appointment for more detail - Appointment Reminders can be sent to any and all customers on your schedule ### **![](https://help.steercrm.com/hubfs/Screen%20Shot%202023-03-08%20at%2010-51-06%20PM-png.png)** ### **Appointments\> Communication** Eventually this is where configuration/settings for Appointment Notifications & Reminders will live. 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