--- title: Steer Push Notifications (Desktop & Mobile) - Explained description: Steer allows a vast variety of push notifications that could be utilized by Steer Users in order to get up to date and always notified for New Incoming Text/Email, New Appointment, New Review or Surve --- [Skip to content](https://help.steercrm.com/knowledge/steer-push-notifications#main-content) English Show submenu for translations [![Steer_AutoOps_Brand_Marks-all-white](https://help.steercrm.com/hs-fs/hubfs/Steer_AutoOps_Brand_Marks-all-white.png?width=100&height=34&name=Steer_AutoOps_Brand_Marks-all-white.png)](https://help.steercrm.com/knowledge?hsLang=en) - Events & Webinars Show submenu for Events & Webinars - [2026 July Town Hall](https://steer.io/events/july-town-hall-2026) - [All Recorded Events](https://steer.io/events) - Campaign Templates Show submenu for Campaign Templates - [Email Templates](https://steer.io/email-templates) - [Post Card Templates](https://steer.io/direct-mail-postcards) - [Letter Templates](https://steer.io/direct-mail-letters) - Video Tutorials Show submenu for Video Tutorials - AutoOps Tutorials - Steer Tutorials - Steer Phones Tutorials - Login Show submenu for Login - [AutoOps Dashboard](https://dashboard.autoops.com) - [Steer Dashboard](https://app.steercrm.com) - [Steer Phones Dashboard](https://phones.steerphones.com) Open main navigation Close main navigation - Events & Webinars Show submenu for Events & Webinars - [2026 July Town Hall](https://steer.io/events/july-town-hall-2026) - [All Recorded Events](https://steer.io/events) - Campaign Templates Show submenu for Campaign Templates - [Email Templates](https://steer.io/email-templates) - [Post Card Templates](https://steer.io/direct-mail-postcards) - [Letter Templates](https://steer.io/direct-mail-letters) - Video Tutorials Show submenu for Video Tutorials - AutoOps Tutorials - Steer Tutorials - Steer Phones Tutorials - Login Show submenu for Login - [AutoOps Dashboard](https://dashboard.autoops.com) - [Steer Dashboard](https://app.steercrm.com) - [Steer Phones Dashboard](https://phones.steerphones.com) - English Show submenu for translations - [Support](mailto:help@steer.io) [Support](mailto:help@steer.io) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.steercrm.com/knowledge?hsLang=en) 2. [Admin & Settings](https://help.steercrm.com/knowledge/admin-settings?hsLang=en) 3. [User Permission & Notifications Settings](https://help.steercrm.com/knowledge/admin-settings?hsLang=en#user-permission-notifications-settings) March 30, 2026 # Steer Push Notifications (Desktop & Mobile) - Explained Steer allows a variety of push notifications that can be used to get up-to-date information on new texts, emails, appointments, reviews, and surveys. Use Cases for push notifications supported by Steer: 1. [Browser is opened, but Steer is not the Primary Tab or Closed](https://help.steercrm.com/knowledge/steer-push-notifications#use-case-1) 1. *Also works if Steer is opened and primary tab.* 2. [Browser is Closed and/or the Desktop screen is locked](https://help.steercrm.com/knowledge/steer-push-notifications#use-case-2) 3. [Mobile Phone (iPhone/Android) is at any state including lock screen](https://help.steercrm.com/knowledge/steer-push-notifications#mobile-push)   ### Browser is Opened, but Steer is not the Primary Tab or Closed Each Steer user can opt-in to desktop push notifications while logged into their Steer account by accessing their** User Profile**.  1. Click "**Your Name"** in the l**ower left corner**. 2. Click **"My Account"**. ![Notifications-step-1](https://help.steercrm.com/hs-fs/hubfs/Notifications-step-1.png?width=198&height=502&name=Notifications-step-1.png) 3. Click **"Notifications"**. ![Notifications step 2](https://help.steercrm.com/hs-fs/hubfs/Notifications%20step%202.png?width=670&height=205&name=Notifications%20step%202.png) **Tip:** While toggling items on, you may notice a message pop up that asks if you'd like to allow Steer to send notifications. **Click Allow** in order for Desktop Push Notifications to work. **Note:** Ensure browser notifications are ON in your computer's operating system (OS). You will also want to make sure Do Not Disturb is OFF.  #### Browsers and systems that supports this use case: Browsers: - Any Desktop browser (Chrome, Safari, Edge, IE, Opera, Mozila, Arc, etc.) Operating Systems: - Any desktop operation system (MacOS, Windows) Works with any Browser and operating system and allows the smoothest push notification performance without any constraints and limitations. ### Push Notification when Browser is Closed and/or the Desktop Screen is Locked There are 2 ways to approach this scenario depending on how you want to operate in your shop.  **Pre-condition:** The push notification enablement is done as per the [Use Case #1 from above](https://help.steercrm.com/knowledge/steer-push-notifications#use-case-1) **Browser constraints:** Works only with native browser which was supplied by default with your operation system (MacOS - Safari, Windows - Edge). Approaches of the setup: 1. Browser-only 2. Steer as a Desktop Application **Browser-only. ** Just follow the instructions for the any typical Browser setup from [Use Case #1](https://help.steercrm.com/knowledge/steer-push-notifications#use-case-1) **Steer as a Desktop Application** A progressive web app allows Steer to behave like an application on your Desktop machine. It will open Steer as a separate application along with your browser. There are couple of benefits of using Steer as a standalone application: - You wont get lost in your tabs in the browser while working on multiple different tasks concurrently - Less load on your computer - Desktop push notifications would have a big Steer logo as a source of the notification which will help you prioritize better if you have multiple different desktop push notifications In order to save Steer as a desktop app - you need to use you native operation system browser (MacOS - Safari, Windows - Edge) as a baseline.  **Installing Steer as a PWA on Safari - Desktop** 1. Navigate to Steer via your Safari browser 2. Click the **"Share ![the Share button](https://help.apple.com/assets/674E29452A605B20AB0728F7/674E294742A318B69C0EE97F/en_US/197e575aa407b2e8a25b6d966b3169c4.png) "**icon. 3. Click "Add to Dock." ![Safari - PWA - 1](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Safari%20-%20PWA%20-%201.png?width=670&height=358&name=Safari%20-%20PWA%20-%201.png) 4. Click "Add." ![Safari - PWA - 2](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Safari%20-%20PWA%20-%202.png?width=670&height=247&name=Safari%20-%20PWA%20-%202.png) Steer will now be added to your device dock as a PWA for easy access to the platform.  Make sure, that Safari has system permissions to send Push Notification in the System Settings, if you have troubles see the [Troubleshooting section below](https://help.steercrm.com/knowledge/steer-push-notifications#broswer-alert-tips) **Installing Steer as a PWA on Microsoft Edge - Desktop** 1. Navigate to Steer in your Microsoft Edge browser  2. In the URL click the **App available** (![The "App available" icon](https://learn.microsoft.com/en-us/microsoft-edge/progressive-web-apps-chromium/ux-images/app-available-icon.png)) icon 3. Click "Install."  ![image (1)](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/image%20(1).png?width=670&height=256&name=image%20(1).png) Steer will now be added to your device as a PWA for easy access to the platform.  Make sure, that Edge has system permissions to send Push Notification in the System Settings, if you have troubles see the [Troubleshooting section below](https://help.steercrm.com/knowledge/steer-push-notifications#broswer-alert-tips) ### Mobile Phone (iPhone/Android) At Any State To enable push notifications on your mobile device, it's important to set up it correctly depending on your operation system. iOS and Android have different requirements. - iOS: required to save Steer as a separate application to a home screen - Android: giving browser (typically Chrome) permissions is enough, but also could be saved as an application if you want to Note: You should either follow the system prompt to give the new application permissions for push notifications, or go to your device Settings and update Notifications Preferences for Steer from there. **Mobile Browser Instructions to save to a Home Screen:** - [Safari](https://help.steercrm.com/knowledge/steer-push-notifications#pwa-on-safari) - [Google Chrome](https://help.steercrm.com/knowledge/steer-push-notifications#pwa-on-chrome) Android Instruction to enable Browser Notifications: - [Android Browser Settings](https://help.steercrm.com/knowledge/steer-push-notifications#android-settings) #### Installing Steer as a PWA on iOS Safari - Mobile Device 1. Navigate to Steer.  2. Click the **"Share ![the Share button](https://help.apple.com/assets/674E29452A605B20AB0728F7/674E294742A318B69C0EE97F/en_US/197e575aa407b2e8a25b6d966b3169c4.png) "** icon. ![Safari-pwa-step-one](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Safari-pwa-step-one.png?width=484&height=980&name=Safari-pwa-step-one.png) 3. Click **"Add to Home Screen"**. ![Safari - Add to home screen](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Safari%20-%20Add%20to%20home%20screen.png?width=472&height=727&name=Safari%20-%20Add%20to%20home%20screen.png) 4. Steer will now be added to your device Home Screen as an app icon for easy access to the platform.  ![Steer PWA on home screen](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Steer%20PWA%20on%20home%20screen.png?width=461&height=488&name=Steer%20PWA%20on%20home%20screen.png) #### Installing Steer as a PWA on Google Chrome - Mobile Device 1. Navigate to Steer.  2. Click the **"Share ![the Share button](https://help.apple.com/assets/674E29452A605B20AB0728F7/674E294742A318B69C0EE97F/en_US/197e575aa407b2e8a25b6d966b3169c4.png) "**icon. ![Chrom - step 1 pwa](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Chrom%20-%20step%201%20pwa.png?width=421&height=913&name=Chrom%20-%20step%201%20pwa.png) 3. Click **"Add to Home Screen"**.  ![Chrom - add to home screen](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Chrom%20-%20add%20to%20home%20screen.png?width=396&height=559&name=Chrom%20-%20add%20to%20home%20screen.png) 4. Steer will now be added to your device Home Screen as an app icon for easy access to the platform.  ![Steer PWA on home screen](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/Steer%20PWA%20on%20home%20screen.png?width=427&height=452&name=Steer%20PWA%20on%20home%20screen.png) #### Android Mobile Device Browser Settings 1. Go to the Device Settings -> Apps & Notifications ![image (2)](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/image%20(2).png?width=276&height=465&name=image%20(2).png) 2. Select **Chrome** (or any other browser you are using on your device) -> **Notifications** ![image (3)](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/image%20(3).png?width=280&height=424&name=image%20(3).png) 3. Make sure all the notifications are toggled ON and Steer is enabled to receive notifications ![image (4)](https://help.steercrm.com/hs-fs/hubfs/Knowledge%20Base/image%20(4).png?width=358&height=459&name=image%20(4).png) ### Notification Tips & Troubleshooting Browser Settings Tips **Google Chrome:** - Click the **lock icon** in the **address bar** of your Chrome Browser while on Steer - Click to toggle the **Notifications** switch ON - If **Notifications** does not appear in the lock menu, select **Site settings**, then select **Allow** in the dropdown menu to the right of Notifications. **Safari:** - While in Safari, click **Safari** in the menu bar, then select **Preferences**. - Click the **Websites** tab (**Notifications** tab in older versions). - In the left side panel, click **Notifications**. - Ensure that **steercrm.com** is set to **Allow**. If not, select the Allow websites to ask permission to send push notifications checkbox. **Edge:** - While in Edge, click **Settings (...)** in the upper right corner of your browser window - Select **Cookies and site permissions **section - Go to **Notifications** - Ensure that **steercrm.com** is set to **Allow**. If not, select the Allow websites to ask permission to send push notifications checkbox. **Firefox:** - Click the **lock icon** in the address bar of your Firefox browser while on Steer - On the right, click the **arrow symbol >** beside **Connection status**. - Click **More Information** then select the **Permissions** tab. - Under **Send Notifications**, uncheck Use Default and select **Allow**. #### **Troubleshooting** If you aren't receiving push notifications, try the following: - Make sure you aren't on an Incognito tab. - If enabled, turn off *Focus* or *Do Not Disturb* mode on your device. - Ensure website notifications are enabled for your web browser. - [Booking](https://help.steercrm.com/knowledge/booking?hsLang=en#main-content) - [Steer x AutoOps](https://help.steercrm.com/knowledge/booking?hsLang=en#steer-x-autoops) - [Lead Management & Marketing Tracking](https://help.steercrm.com/knowledge/booking?hsLang=en#lead-management-marketing-tracking) - [Availability & Capacity Management](https://help.steercrm.com/knowledge/booking?hsLang=en#availability-capacity-management) - [Issue Tree Management](https://help.steercrm.com/knowledge/booking?hsLang=en#issue-tree-management) - [Steer Scheduling Tool (Retiring Soon)](https://help.steercrm.com/knowledge/booking?hsLang=en#steer-scheduling-tool-retiring-soon) - [AutoOps Websites](https://help.steercrm.com/knowledge/autoops-websites?hsLang=en#main-content) - [Tutorials & Videos](https://help.steercrm.com/knowledge/autoops-websites?hsLang=en#tutorials-videos) - [Website Editor Guides](https://help.steercrm.com/knowledge/autoops-websites?hsLang=en#website-editor-guides) - [AutoOps Pro Features](https://help.steercrm.com/knowledge/autoops-pro-features?hsLang=en#main-content) - [AutoOps Website Chat](https://help.steercrm.com/knowledge/autoops-pro-features?hsLang=en#autoops-website-chat) - [Phones](https://help.steercrm.com/knowledge/phones?hsLang=en#main-content) - [Step-By-Step Guides](https://help.steercrm.com/knowledge/phones?hsLang=en#step-by-step-guides) - [Understanding Steer Phones](https://help.steercrm.com/knowledge/phones?hsLang=en#understanding-steer-phones) - [Marketing](https://help.steercrm.com/knowledge/marketing?hsLang=en#main-content) - [Outreach Planning](https://help.steercrm.com/knowledge/marketing?hsLang=en#outreach-planning) - [Campaign Creation & Management](https://help.steercrm.com/knowledge/marketing?hsLang=en#campaign-creation-management) - [Follow-Up Campaigns](https://help.steercrm.com/knowledge/marketing?hsLang=en#follow-up-campaigns) - [Outreach Campaigns](https://help.steercrm.com/knowledge/marketing?hsLang=en#outreach-campaigns) - [Maintenance Reminder Campaigns](https://help.steercrm.com/knowledge/marketing?hsLang=en#maintenance-reminder-campaigns) - [Deferred Service Campaigns](https://help.steercrm.com/knowledge/marketing?hsLang=en#deferred-service-campaigns) - [Steer Reviews & Surveys](https://help.steercrm.com/knowledge/steer-reviews-surveys?hsLang=en#main-content) - [Reputation Management](https://help.steercrm.com/knowledge/steer-reviews-surveys?hsLang=en#reputation-management) - [Steer Surveys](https://help.steercrm.com/knowledge/steer-reviews-surveys?hsLang=en#steer-surveys) - [Steer Dashboard Analytics](https://help.steercrm.com/knowledge/steer-dashboard-analytics?hsLang=en#main-content) - [Steer Data & Analytics](https://help.steercrm.com/knowledge/steer-dashboard-analytics?hsLang=en#steer-data-analytics) - [Steer Dashboard Management](https://help.steercrm.com/knowledge/steer-dashboard-analytics?hsLang=en#steer-dashboard-management) - [Steer Customer & Vehicle Profiles](https://help.steercrm.com/knowledge/steer-dashboard-analytics?hsLang=en#steer-customer-vehicle-profiles) - [Steer Ultimate](https://help.steercrm.com/knowledge/steer-ultimate?hsLang=en#main-content) - [Auto-Reply](https://help.steercrm.com/knowledge/steer-ultimate?hsLang=en#auto-reply) - [Call Intelligence/CallerID+](https://help.steercrm.com/knowledge/steer-ultimate?hsLang=en#call-intelligence-callerid) - [Digital Glovebox](https://help.steercrm.com/knowledge/steer-ultimate?hsLang=en#digital-glovebox) - [Opportunity Hub/Today's Call List](https://help.steercrm.com/knowledge/steer-ultimate?hsLang=en#opportunity-hub-todays-call-list) - [Mobil 1™ Performance+](https://help.steercrm.com/knowledge/mobil-1-performance?hsLang=en#main-content) - [Mobil 1 AutoOps Menu](https://help.steercrm.com/knowledge/mobil-1-performance?hsLang=en#mobil-1-autoops-menu) - [Mobil 1 Dashboard & Rebates](https://help.steercrm.com/knowledge/mobil-1-performance?hsLang=en#mobil-1-dashboard-rebates) - [Mobil 1 Maintenance Reminders](https://help.steercrm.com/knowledge/mobil-1-performance?hsLang=en#mobil-1-maintenance-reminders) - [Admin & Settings](https://help.steercrm.com/knowledge/admin-settings?hsLang=en#main-content) - [Steer General Settings](https://help.steercrm.com/knowledge/admin-settings?hsLang=en#steer-general-settings) - [Integrations](https://help.steercrm.com/knowledge/admin-settings?hsLang=en#integrations) - [Texting Compliance](https://help.steercrm.com/knowledge/admin-settings?hsLang=en#texting-compliance) - [User Permission & Notifications Settings](https://help.steercrm.com/knowledge/admin-settings?hsLang=en#user-permission-notifications-settings) - [What's New?](https://help.steercrm.com/knowledge/whats-new?hsLang=en#main-content) - [Steer Updates: 2026](https://help.steercrm.com/knowledge/whats-new?hsLang=en#steer-updates-2026) - [2025 & Older Releases](https://help.steercrm.com/knowledge/whats-new?hsLang=en#2025-older-releases) [![Steer_AutoOps_Logo_Cobranded_White](https://help.steercrm.com/hs-fs/hubfs/Steer_AutoOps_Logo_Cobranded_White.png?width=186&height=24&name=Steer_AutoOps_Logo_Cobranded_White.png "Steer_AutoOps_Logo_Cobranded_White")](https://help.steercrm.com/knowledge?hsLang=en) [Book a Demo](https://steer.io/book-a-demo) Copyright © 2025, Steer