See below to know where to go for all of your Steer and AutoOps questions.
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Not sure how to use a feature? Want to learn more about a new feature?
Something doesn't look right? Having issues with a feature?
Ready to get strategic? Connect with your CSM.
> Connect with your dedicated Customer Success Manager.
Not sure how to use a feature? Want to learn more about a new feature?
Check out our Help Articles and Step-by-Step Guides within our Help Center knowledge base; the site you are on right now!
At the top of this page, you can utilize the search bar to find articles and guides on features you would like more information on. Search by a feature name or by keywords to find relative guides.
Click "Help Center" at the very top of this page to view topics by category to locate articles and guides you may find helpful.
When logged into Steer or AutoOps you can find a suite of resources, including Live Trainings and more, by clicking the ? in the lower right of your screen.
If you still have questions after visiting our knowledge base, please reach out to general support for assistance.
Something doesn't look right? Having issues with a feature?
Contact our general support team for assistance.
For fastest response, chat with us! Click the ? icon when logged into Steer or AutoOps to access our Help Center and start a support chat with our team.
Other ways to reach our support team:
Email: help@steercrm.com
Phone: 617-765-8187
Ready to get strategic? Connect with your CSM.
Your dedicated Customer Success Manager (CSM) is here to help you take your shop to the next level. Whether you want to review recent campaign performance or learn how to best use a new feature, your CSM is the right person to contact.
Reach out to them via email, they'll follow up by phone or email to answer your questions or schedule a 1:1 meeting.
Not sure who your Customer Success Manager is? Chat in via the "?" in the Steer platform, start a chat, and our team will connect you with your Customer Success Manager