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How to setup an integration with Facebook to see reviews in Steer

Step 1: Go to settings > integrations > reputation > "Go to Facebook Connect"

fb kb article image

 

Step 2: The system will ask you to login to your Facebook account that the shop pages are associated with. 

Step 3: After logging in, select the pages that should be included in the Integration. This should include all shops

kb article select all shops

Step 4: In the case that the shop's Facebook pages are already connected, the message below will show, and you can simply click "Continue as Steer" OR if more Facebook pages need to be associated then simply click "edit settings" to pair additional pages.

kn article - already connected

Step 5: One the Facebook pages are paired, a message should appear  that shows the pages available.  At this point, select the shop that should be associated with this particular Steer shop by selecting the radio button and clicking "add" - once this is completed, you will see a success message

kb add shops final step

Please Note: For each shop page the steps from #4 should be repeated