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How to enable Reply to Reviews

Replying to Google reviews is made easy with Steer's direct Google Review Integration.

Direct Google Review Integration 

The following Google integration allows you to respond to Google Reviews within Steer. Follow the steps below to set the direct Google integration up and begin responding to reviews in Steer! 

⚙️✅ Access: You must be a Google Admin on your business profile in order to integrate your Google Business Profile in Steer. 

Please Note: There may be a small delay between integrating and being able to respond to reviews in Steer. This is normal and should not cause concern. Please reach out to our team if the delay is longer than 24 hours

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-> How to Connect my Google Business Profile to Steer

-> How to Reply to Google Reviews in Steer

⬇️ Watch the quick tutorial below 👀

How to Connect my Google Business Profile to Steer

In Steer head to,
  1. Settings > Integrations.
  2. Choose Reputation. 
  3. Select Connect Google Business Profile.
  4. Click Go to Google to Connect.

     6. Click Connect with Google,  follow the prompts.

     7. Choose the appropriate Google Business Profile for your Shop. 

     8. Sign in to social-integration with your Google Business Profile when prompted. Complete all steps on the screen to fully integrate. 

Once connected you will see a success message on the screen stating the profile is connected.  

You will also see a successful connection message in your Steer settings. 

GBP Steer Connection Success

Please Note: There may be a small delay between integrating and being able to respond to reviews in Steer. This is normal and should not cause concern. Please reach out to our team if the delay is longer than 24 hours.

How to Reply to Google Reviews in Steer

To begin replying to Google reviews, go to Platform > Reputation > Reviews, and select the review(s) you would like to respond to. 

 

Please reach out to Customer Support if you have any questions.

  • Click the ? when in the Steer platform to chat with our support team!