--- title: Customizable Shop Management System Notes (Tekmetric) description: "Choose and order the tokens that are used to build your appointment notes in your shop management system. The tokens will be replaced with appointment-specific information when the appointment notes are generated.\nTekmetric limits appointment notes to 1000 characters. Resolved notes that exceed this limit will be truncated. Full notes can be found in your AutoOps dashboard." --- [Skip to content](https://help.steercrm.com/knowledge/customizable-shop-management-system-notes-tekmetric#main-content) English Show submenu for translations [![Steer_AutoOps_Brand_Marks-all-white](https://help.steercrm.com/hs-fs/hubfs/Steer_AutoOps_Brand_Marks-all-white.png?width=100&height=34&name=Steer_AutoOps_Brand_Marks-all-white.png)](https://help.steercrm.com/knowledge?hsLang=en) - Events & Webinars Show submenu for Events & Webinars - [2026 July Town Hall](https://steer.io/events/july-town-hall-2026) - [All Recorded Events](https://steer.io/events) - Campaign Templates Show submenu for Campaign Templates - [Email Templates](https://steer.io/email-templates) - [Post Card Templates](https://steer.io/direct-mail-postcards) - [Letter Templates](https://steer.io/direct-mail-letters) - Video Tutorials Show submenu for Video Tutorials - AutoOps Tutorials - Steer Tutorials - Steer Phones Tutorials - Login Show submenu for Login - [AutoOps Dashboard](https://dashboard.autoops.com) - [Steer Dashboard](https://app.steercrm.com) - [Steer Phones Dashboard](https://phones.steerphones.com) Open main navigation Close main navigation - Events & Webinars Show submenu for Events & Webinars - [2026 July Town Hall](https://steer.io/events/july-town-hall-2026) - [All Recorded Events](https://steer.io/events) - Campaign Templates Show submenu for Campaign Templates - [Email Templates](https://steer.io/email-templates) - [Post Card Templates](https://steer.io/direct-mail-postcards) - [Letter Templates](https://steer.io/direct-mail-letters) - Video Tutorials Show submenu for Video Tutorials - AutoOps Tutorials - Steer Tutorials - Steer Phones Tutorials - Login Show submenu for Login - [AutoOps Dashboard](https://dashboard.autoops.com) - [Steer Dashboard](https://app.steercrm.com) - [Steer Phones Dashboard](https://phones.steerphones.com) - English Show submenu for translations - [Support](mailto:help@steer.io) [Support](mailto:help@steer.io) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.steercrm.com/knowledge?hsLang=en) 2. [Admin & Settings](https://help.steercrm.com/knowledge/admin-settings?hsLang=en) 3. [Integrations](https://help.steercrm.com/knowledge/admin-settings?hsLang=en#integrations) March 26, 2026 # Customizable Shop Management System Notes (Tekmetric) **⚙️✅ Access:** Currently available for Tekmetric users only. We will quickly be adding for those using other shop management systems! Choose and order the tokens that are used to build your appointment notes in your shop management system. The tokens will be replaced with appointment-specific information when the appointment notes are generated.   Tekmetric limits appointment notes to 1000 characters. Resolved notes that exceed this limit will be truncated. Full notes can be found in your AutoOps dashboard. --- ### How to Customize AutoOps Notes for Tekmetric viewing Choose and order the tokens that are used to build your appointment notes in your shop management system. Drag to reorder. The `:keywords` token is always required. The tokens will be replaced with appointment-specific information when the appointment notes are generated.   Tekmetric limits appointment notes to 1000 characters. Resolved notes that exceed this limit will be truncated. Full notes can be found in your AutoOps dashboard.   In AutoOps, navigate to 1. **General** > **Integration** 2. Click **Appointment Notes** ![Screenshot 2026-03-26 at 1.08.23 AM](https://help.steercrm.com/hs-fs/hubfs/Screenshot%202026-03-26%20at%201.08.23%20AM.png?width=670&height=325&name=Screenshot%202026-03-26%20at%201.08.23%20AM.png) 3. Reorder the note fields, or toggle them off to your liking. a. 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